Thank you for the excellent service that you provide to Mum and for your excellent communication with us whenever there is an issue. As feedback for you we think that the carers provide excellent care for Mum and Mum would really struggle to live independently without their help. The level of care that you provide for Mum is really good and we are very appreciative of your professionalism and reliability. Long may it continue.
Support provided is excellent goes above and beyond, really makes a difference not only to Fay but allows us as a family to know she is looked after.
Delighted with the service provided. All staff are very caring and supportive. Excellent service, easy to deal with. We find the team to be reliable and trustworthy. Billing clean and concise. Highly recommended.
The team are wonderful!
Dear All, I would like to thank the staff of alice chilton who helped to care for my brother. I don’t think I could have managed without your help and it made his life easier. Once again many thanks.
We’re pleased to report that mum has taken very well to the carer’s visits – so thank you for taking the trouble to identify them as the right sort of person.
Just to let you know Mum’s friends who visited today thought the carers were lovely with my mum. They were very impressed with the care she is getting, thank you.
Delighted with the service and the care team – absolutely lovely.
The carers you send me are amazing, I get lonely and they spend quality time with me which helps me get through the day.
My carer is so kind and caring, she understands what I need, she is proactive and always looks at ways to make life easier for me.
We as a family needed help and support for my mother and her carer (my father). This was provided by alice chilton In Home Care Services Limited. The service was focussed entirely on support for my mother and also my father. The concern, provision, dignity and organised care by alice chilton in aiding my mother meant she could remain at home. I cannot thank them enough from the management to the actual carers. They were outstanding. Thank you.
The service is brilliant, alice chilton has achieved more in the first two weeks of support than the previous company managed in 18 months. We can’t believe the difference, thank you.
I have an excellent Carer, who is very proactive, understands what I need, has a good sense of humour and makes me laugh. I live alone, the companionship has had a positive impact on me.
We have been working with alice chilton on the care of our mum for two and a half years, and in that time we have met some of the most caring and kind people we could hope to meet. Mum is given dignity and respect and while we will always be seeking improvements to provide her with the very best care, we believe alice chilton shares that ambition.
We trust the staff implicitly. We initially came to alice chilton for care, but the situation has improved and we now view it as support.
Friendly and approachable staff with a good manner and efficient. My husband is very satisifed with the support.
The care team come across warm and friendly. They are respectful, not too familiar and not too remote.
The care team are very good and I have good communication wth the office team. alice chilton helps me keep my independence.
To all the staff, a little thank you note for all your help during the past weeks in helping to care for my mother.
Very well run organisation, office staff and carers are great. I couldn't think of anyway how we could improve our experience. Carers always on time and happy to do what you want them to do. They make a big difference to both my and my husband's life.
Having support from alice chilton has meant my wife, of 60 years, and I are able to stay at home together - no need for us to separate. Their team genuinely care and have compassion, they go out of their way to make my wifte comfortable and give 100%. They are my 'dream team'.
The support is invaulable, the team do over and above. I would be happy to recommend the services of alice chilton to anyone.
To all the team at alice chilton, thank you so much for the care and attention you have shown to my father in your time with him.
Our Carer is a true gentleman and always puts my husband at ease.
A HUGE THANKS! to you all for all of your help and kindness to our mother.
Thank you so much for the wonderful support you have given us during the past 3 months - long may it continue!
My mum, and we, are very grateful for the excellent Care & Support that you, and your team, have provided for the past 3 years.
My father tells me your Carer is a lovely lady who is very competent and caring. Thank you again for such a rapid and helpful response.