alice chilton charter

Our promise to our clients



• To be respectful and protect your dignity at all times.
• To get to know you and how we can best help and support you.
• To be friendly, approachable and considerate.
• To maintain high levels of conduct and professionalism.
• To treat others as we wish to be treated ourselves.
• To be a good employer, providing our staff with the knowledge, training and encouragement they need to provide a high quality service.
• To encourage a positive appreciation of cultural and religious diversity.
• To measure our performance against targets, standards and client feedback.
• To continue to develop and improve our service by listening to your views.
• To commit to protecting the environment, minimising waste and energy consumption while using other resources efficiently.