The service provided is excellent and meets all my needs. My Carer is excellent, we get on very well and she treats me with dignity and respect at all times.
For the first time use of private care it has been an excellent introduction and would have no hesitation in using again.
Both my mum and I felt very happy with the service provided. It made me feel confident knowing that my mum was being looked after by a caring, consistent and professional team who took the time to listen and to enable and encourage my mum when she unfortunately broke her wrist. The ladies who came arrived on time, were consistent in their approach, treated mum with respect, they were courteous and kind. We would certainly want to use this service again if we had the need.
Our team were reliable and excellent Carers and during the short term provision they were practically family members.
The calibre of the Care team is excellent. We wouldn't be without our Carer, she is great with my mum and she looks forward to her coming.
My experience of alice chilton has been professional and positive, you are excellent at what you do.
The support we have received from alice chilton is excellent, I have already recommended your services to others.
The support that I have received has been brilliant, the Carer has gone above and beyond and I would have been lost without her. The Carer was so personable and caring, nothing was too much trouble for her. I will miss her not being around now that I am better.
The level of staff training is clearly very high which can only have a positive impact on those being cared for.
I have complete trust in the care and support alice chilton is providing for my mother. Having a good relationship with the management team and regular contact gives me an extra level of assurance.
Working for alice chilton is the best job I've ever had. I am treated with respect and consulted about things that concern the people I care for. I love that I get time to spend talking and listening to them, something I didn't get at the last care agency I worked for. When you work for the best, you aspire to be the best at what you do.
I have worked in the Care sector for over 17 years, yet it is only since working for alice chilton that I believe my role and contribution has been really valued. It is such a pleasure to work in care but sometimes it's tough and sometimes I've needed support but felt like it's not been there, with alice chilton I feel there is great support & kindness.