About Us

About alice chilton

alice chilton was founded by local businesswoman Karen Perry and her husband Simon in July 2014. Their philosophy for the business is straightforward and simple – they are committed to raising the standards of in-home care and believe in the reward and recognition of the people who carry out this special support. They have brought together the very best principles and practices of in-home care together with their personal drive to raise standards, not only within their own business but across the sector.


At alice chilton we believe that everyone should be entitled to live independently at home and have complete trust and confidence in the people they employ to provide this special service. 


We understand that everyone is unique which is why our care and support is personalised to their individual needs and flexible to allow for changes as they arise. If you would like to discuss care and support for yourself, a family member or friend then please get in touch, we would be delighted to help.

Management Team

Caroline Howard
Registered Care Manager, Caroline Howard.


Responsible for ensuring compliance with regulations. Caroline joined alice chilton in 2014, she has hands on experience of care work, held the position of Care Supervisor for 5 years. Promoted to Registered Care Manager in June 2023 Caroline is NVQ level 5 qualified, she has an in-depth understanding and effective practice in leadership and management for adult social care services. Caroline is also responsible for implementing new ideas and initiatives to ensure we go above and beyond what is expected.

Caroline Howard
Care Supervisor, Freya Twigg.


Freya joined alice chilton In Home Care Services Limited in 2018 to provide Home Help, Personal Care and Companionship support. As Care Supervisor Freya will develop her knowledge and experience within the sector and work towards the Level 5 Diploma in Health & Social Care. Freya works alongside our Registered Care Manager, supports the care team, clients and family members and she continues to provide hands on care in the community. Freya is a Medication Train the Trainer and has also worked within the NHS as a Health Care Assistant.

Mark Bushell
Resource Manager, Mark Bushell.

Mark has worked within health and social care since 2008. He joined alice chilton In Home Care in 2014 having previously worked as a Care Coordinator for a national domiciliary care company. His background combines over 25 years of managerial, customer service and operational experience all of which has enabled him to make a success of his role and receive a national award for best Care Coordinator.

Karen Perry
Founder & Managing Director, Karen Perry.

Karen has over 20 years business and management experience within the marketing sector. She founded alice chilton In Home Care in 2014 with her husband, Simon. During her career she spent time as a volunteer companion for Age Concern (now Age UK). She set up alice chilton In Home care to provide support as she would wish for herself and family and to positively promote the role of a care worker.

Simon Perry
Finance Director, Simon Perry.

Simon completed his degree at Stirling University and after working overseas returned and spent 12 years in the banking sector. Whilst it is natural for Simon to take on board the financial responsibility for the business he appreciates the importance of providing the very best care team for clients which is why he supports paying above industry average rates for the care team and champions the incentive programmes to recognise and reward the great work our team. 


Simon Perry
Office Administrator, Helen Oultram.

Helen is our Office Administrator providing support to our management team, carers and clients too. She has worked in Health & Social Care since 2017, most recently as a Finance and Recruitment Administrator for a local domiciliary care provider, she also has ‘hands on’ care experience. Helen has gained NVQ qualifications in Business & Administration and Health & Social Care. Her knowledge, skills and experience compliments that of our existing in-house team.


Christine Kitchen
Senior Carer, Christine Kitchen.

Christine has been with the alice chilton In Home Care since 2016, she is a knowledgeable and highly experienced care professional. Christine provides hands on care and support for our clients, she also mentors new members of the team and provides on call support at weekends for both carers and clients. Christine is currently working towards the Level 3 Health & Social Care Diploma, this qualification certifies you as a senior care worker in the UK. 


Katie Swinburn
Jacqui Prescott, Senior Carer.

Jacqui joined the company in December 2018. Prior to working in the home care sector Jacqui was a qualified RGN (Registered General Nurse) going on to become a Theatre Nurse Practitioner. She is also a Medication Train the Trainer for alice chilton to assist with medication questions and queries. Jacqui’s nursing and home care experience are are great addition to the Senior Team.

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