Testomonials

Testimonials

I would like to take this opportunity to thank everybody at ALICE CHILTON IN HOME Care Services for the support they have given mum. Your team have provided outstanding care for her and the relationship she has built with them is brilliant and gives me real peace of mind.

A.K, Daughter of Client, Heald Green

December 2024

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The speed and efficiency with which home support was put in place for my mum was fantastic. At the time we didn't know how much Mum would be able to do and all the care team who visited to help and assist her were wonderful in allowing her to remain as independent as possible but safe and understanding. We cannot thank ALICE CHILTON IN HOME CARE SERVICES, and all the care team enough. If we ever need help or support in the future you will be our first port of call. Thank you so very much.

J.K, Daughter of Client, Bramhall

November 2024

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Alice Chilton In-Home Care was highly recommended by a close friend. From the moment they arrived, they fitted into our home and we thought very much that the care given to my husband, and also the support for me was excellent. Always on time. No complaints. We are sorry we have had to say farewell, but my husband is in need of health care at present as his health declines.

L.S, Wife of Client, Woodford

October 2024

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I really enjoyed my first visit from your carer, we went for a short walk and had lunch. A lovely lady and I am looking forward to the next visit.

J.M, Client, Handforth

September 2024

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What a beautiful time we had. Your 10th Anniversary Afternoon Tea event was perfect in every way. Thank you so much for organising it and for inviting all of us. It was lovely to meet with existing members of the team and to meet new members too.

S.H, Mother of Client, Stockport

August 2024

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My carers are amazing, always cheerful and so professional. I love the fact the same people support me, it settles me. They start my day off just right. Nothing is ever too much trouble. Thank you so much for looking after me so well.

J.B, Client Alderley Edge

July 2024

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We needed to find carers for our parents and after meeting a few providers we chose Alice Chilton In Home Care Services. We were impressed with their interest in our parents and their immediate understanding of what they needed. The carers gained the trust of our parents quickly despite their initial uncertainty about having strangers in their home. They provided care and support with enthusiasm, patience and most of all concern for our parent's well-being and dignity.

M.C, Son of Clients, Handforth

June 2024

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My father became increasingly immobile and Alice Chilton Home Care was a great help in enabling him to continue living in his own home before he had to move to a care home.
Regular visits of three times a day to provide support with getting dressed, meals and house hold chores. The carers were excellent.

As much as anything, they brought warmth and companionship which really helped with his mood and nothing was too much trouble.

I can highly recommend Alice Chilton Home Care to anyone who is considering using their services.

R.C, Son of Client, Wilmslow

May 2024

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We are so happy with the support you are providing - it is the best! My mobility and confidence has really improved since service started.

R.H, Client, Bramhall

April 2024

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My mum needed extra support in the mornings because of declining health and started using Alice Chilton In-Home Care Services. They quickly became indispensable to her morning routine helping with anything and everything she asked them to do. They were always cheerful, reliable, professional and hardworking. I live far away from my mum and it was a great comfort to know how well she was looked after.

S.H, Daughter of Client

March 2024

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I found the company to be professional, caring and efficient. The carers were kind, and sympathetic and carried out their responsibilities brilliantly and with a smile!

S.J, Client, Wilmslow

February 2024

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After a consultation with the resident care manager from Alice Chilton I quickly realised that this company was different and they actually listened and could meet my specific needs.
They seemed to understand that although I had debilitating injuries sustained after an accident, I wanted and needed to develop my independence with very clear goals.
I have received this level of care now with two visits per week from two different members of staff. They have always been totally professional, excellent timekeepers and supported me to reach my personal goals, this will hopefully allow me eventually to return to my original lifestyle. Thank you!

H.L, Client, Cheadle Hulme

January 2024

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All the Alice Chilton carers who have looked after me and my husband have given us an excellent standard of care and always shown great kindness. They have safely seen us through a very difficult period following surgery.

We appreciate all that they have done for us.

B.A, Client, Cheadle Hulme

December 2023

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I am extremely impressed with the level of care that my father receives from Alice Chilton. Carers are on time and completed all tasks that have been requested, as well as additional ones as and when needed.

Office staff are very responsive to any requests we have. I cannot recommend Alice Chilton highly enough.

Do not hesitate to contact them if you need home care and support.

H.K, Daughter of Client, Handforth

November 2023

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Over the last year and a bit we have got to know the carers and have nothing but praise and
admiration for the way they have conducted themselves when we have been present and when we have not, particularly at those points of crisis and loss. They have been wonderful and I'm sure will continue to be so.
Thanks again for the help, understanding and care from all at Alice Chilton, you made what at the time we thought would be a traumatic and painful change in our parents' lives into one that was supportive, caring, loving and at times joyous and laughter filled.

I.T, Son of Client, Wilmslow

October 2023

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Alice Chilton In-Home Care Services Ltd has supported Mum for the last two and half years, after dealing with other care companies Alice Chilton sits in a league of its own. The whole team are there to support Mum in whichever way they can, the care team is professional, understanding and have great empathy when dealing with clients who wish to live as independently as they can in their own homes.
Old age comes to us all and unfortunately, the current care system in place is not always as hoped when the unexpected happens, taking away people's dignity, independence and the way they wish to live becomes impossible without having supportive care. Alice Chilton does this in bucket loads. Their priority is the client but also understanding that the client's family need that support as well at a time which is changing families' lives.
The office team provides a backup service and are on hand when needed and the care team on the ground are fantastic.

L.W, Daughter of Client, Bramhall

September 2023

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You have all been fantastic in helping to support mum living in her own home over the past few years. We are all very grateful for this and for mum it has meant many more years living in the place that she is most comfortable and happy. We are very grateful - thank you.

P.M, Son of Client, Woodford

August 2023

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We didn't really know what to do to say thank you for helping mum, so we have sent something to the office so that the lovely carers can all share what we have sent! We wanted you to know that we are so grateful for what you do for mum. Thank you very much.

W.S, Daughter of Client, Bramhall

July 2023

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I just wanted to say a big thank you for taking care of my mum and dad. They really enjoy the time they spend with the team and I always feel they are in safe hands. We need more lovely caring people like you all working as carers!

S.E, Daughter of Client, Heaton Moor

June 2023

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I have told the manager of my new assisted-living apartment that you are the best care provider and that all your team are very nice. Thank you for all your support.

M.B, Client, Poynton

May 2023

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When dementia strikes a loved one, it not only affects the person but also their entire family. Initially, it's not always clear what you need to do or what level of support is required and at what point. The staff at Alice Chilton provide excellent support which has enabled us to keep my mother happy and safe in her own home where she wants to be. Priceless.

M.H, Daughter of Client, Bramhall

April 2023

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Your care team are very attentive to our mothers needs and have been a hugely supportive lifeline for us. Nothing is ever too much trouble and we know how much they really do care for her needs. She also really enjoys their company.

A.S, Daughter of Client, Cheadle Hulme

March 2023

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I am very happy with the support you are providing, the care team do a great job and I do enjoy the company. I feel respected and my carers involve me in my support, they are proactive and always listen to me and do what I require of them.

E.K. Client, Wilmslow

February 2023

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We are very pleased with the service and professionalism of Alice Chilton Home Care. We have used the company for short-term needs and now have support for long-term care. We were recommended to Alice Chilton by friends who had used their excellent services. In these difficult days for social care support, it is nice to be able to rely on Alice Chilton and their staff.

P.B, Husband of Client, Handforth

January 2023

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Alice Chilton have been providing care for my father (who's in his early 90s) for almost two years and this support has enabled him to stay living in his own home. The carers are all superb and always have time to have some "banter" with Dad, which I know he enjoys. They often go "above and beyond" what we expected of a care company and, whilst it wouldn't be right to mention specific instances, this has made all the difference. The staff really do care about their clients and offer so much more than the basic requirements. Knowing that Dad is being looked after by Alice Chilton gives real peace of mind to me and my sister and we do not believe that we could have found a better care company. If you're looking for a care provider I would, without hesitation, recommend Alice Chilton.

M.J, Son of Client, Cheadle Hulme

December 2022

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After much searching and family discussion, we approached Alice Chilton to discuss the provision of care to my mother-in-law. The carer(s) have seamlessly fitted into the role. August was a challenging period for the family with sickness and many people coming and going to provide respite care whilst my partner and I had a holiday. All the extended family commented on how helpful the carer was and how she just got on with what was required without prompting. Importantly, the carer has developed a positive and respectful relationship with my mother-in-law and has demonstrated the ability to provide compassionate care on many occasions. The carer can assess whether my mother-in-law is able to have a wash and get dressed and when it is important to wait and have a cup of tea before doing anything. I would recommend Alice Chilton with full confidence.

C.C, Daughter-in-Law of Client, Bramhall

November 2022

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I am so thankful and so impressed with the care and the service provided by Alice Chilton. My mum loves the carers' visits and is always so happy when they have been. She mentioned each one's personality and is visibly happier after they call. Everyone is invested in my mum's needs and we have regular communication with the team. They are always on hand to help and are flexible with the care they provide, tweaking it to ensure it meets mum's needs as her condition changes. I am so grateful for their support as they really put my mind at rest knowing they are there to help.

S.K Daughter of Client, Heald Green

October 2022

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It has been such a tremendous relief to have such quality support and care, I have total confidence in our carer.

All the extended family commented on how helpful our carer was and how she just got on with what was required without prompting. Importantly, she has developed a positive and respectful relationship with my mother in law and has demonstrated the ability to provide compassionate care on many occasions. She is able to assess whether my mother in law is able to have a wash and get dressed and when it is important to wait and have a cup of tea before doing anything.

C.C, Daughter-in-Law of Client, Bramhall

September 2022

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Alice Chilton provide an excellent service. Mum's companion carer is so lovely and caring. She takes Mum out when she feels like going out. She will make a meal for her when required or assist in the home with anything that needs doing. Mum really enjoys spending time with her and this frees up time for me.

D.F, Daughter of Client, Handforth

August 2022

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I wanted to send you a message to let you know that my father is very pleased with the help that he has been receiving. The support has made a big difference to his day. Thank you.

R.B, Son of Client, Wilmslow

July 2022

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The Carer supporting my mum was brilliant when she wasn’t feeling too good. She was calm, patient, caring and new just what to do - all very reassuring.

S.C, Daughter of Client, Handforth

July 2022

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alice chilton home care provide a very professional and caring support for my dad. Their care team very well trained, they ask all the correct questions and able to adapt support if necessary.

S.W, Son of Client, Poynton

June 2022

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When my father lost his driving license, due to failing eyesight, his world fell apart. I had been recommended Alice Chilton In-Home Care Services by a neighbour so I contacted them. They were able to provide a driver/companion with whom he has formed an excellent relationship. He now requires a little more help in his home and once again I have turned to Alice Chilton. The company is friendly, helpful and genuinely interested in the welfare of my father and, may I add, the family as a whole.

H.M, Daughter of Client, Heald Green

May 2022

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We have been using Alice Chilton for 3 months now and could not be happier. As a family we are reassured, contented and extremely pleased with the level of care they offer, not only at carer level but the management team as well. They are professional carers who take the time to get to know mum's needs, likes, and dislikes, and the person beneath the Alzheimer's diagnosis.

M.H, Daughter of Client, Bramhall

April 2022

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We have a carer every day to shower and help dress. The continuity is excellent and time-keeping is really good. Everyone understands the needs of people with Parkinson’s.

W.J. Wife of Client, Stockport

March 2022

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Alice Chilton has been like part of the family for nearly 3 years. Their carers looked after our parents who had different requirements and conditions. The carers were caring, professional and could not have been kinder to Mum and Dad. Highly recommended.

S.G. Daughter of Client, Cheshire

February 2022

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A huge thank you to you all for enabling our mum to be at home for so many years - quite frankly we don’t feel that she would have managed independently until 99 without your care. We have been so impressed with the patience, warmth, humour and “can do” attitude of each one of the carers. They have all brought their own individual strengths and have been a special part of mum’s days, especially through Covid. Thank you in the office for making the communication with us so easy, it’s all felt very streamlined from our point of view.

Family Members, Client, Stockport

January 2022

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Alice Chilton have been providing wonderful personalised care for my mother for over 4 years which has enabled her to stay in her own home. They have proved reliable, practical, efficient, and delivered their care with smiles, warmth, and encouragement. The organisation has been flexible to changes in needs and they have communicated well with us. Very impressive service, we are very grateful.

F.H, Daughter of Client, Poynton

December 2021

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I just wanted you to know that mum got on very well with the carers that you have selected for her. She told me they both were ‘lovely’ and have helped her to shower in the mornings.

J.S. Daughter of Client, Cheadle Hulme

November 2021

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Alice Chilton has proven to restore faith in home care services. The professionalism, reliability, support, and care are second to none. Schedules are provided and delivered and they communicate both with the client and the families so up-to-date information is provided at all times. They deliver what the client wants and needs but also support the families who are often forgotten about in these circumstances. It is not a job but a vocation for their carers who go above and beyond the role's expectations.

L.W, Daughter of Client, Poynton

October 2021

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Alice Chilton have provided exemplary care for the past five years, initially for my Mum who has sadly passed, most recently for my Dad. The team who care for Dad are compassionate, caring, and reliable. The whole team is fabulous, they know my Dad and us personally. We have a very positive experience as what Dad needs changes and all the team flex. Alice Chilton are Team Dad.

E.R, Niece of Client, Handforth

September 2021

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I have just met mum’s carer, who is a really lovely lady. I am very happy with the way she is looking after my mum; she is very caring and thoughtful. It has been a difficult time for the family to see how mum has deteriorated recently but it is reassuring to know that the carers are in place to look after her.

L.B, Daughter of Client, Wilmslow

August 2021

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The carer is excellent, she is very helpful and does what we need her to do but also going above and beyond and she is proactive too. Very glad to have started service with you.

Husband of Client, Poynton

August 2021

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What you’ve done for my Dad is phenomenal. He is now back to how he used to be. All the care team are wonderful, thank you.

M.J, Son of Client, Cheadle Hulme

July 2021

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The service is brilliant, the care team are ‘angels’. I really can’t believe the difference between the support from alice chilton Home Care and the previous company I had!

M.B, Client, Poynton

June 2021

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We have had to rely on Alice Chilton for various emergencies and they have always stepped up to help. The managers and the staff are really charming and helpful. They have made my Mum live independently for longer than we expected. A great company!

S.W. Daughter of Client, Wilmslow

May 2021

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Absolutely brilliant service couldn’t ask for anything better.

B.B, Client, Gatley

May 2021

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Both my husband and I are very happy with the service we receive from Alice Chilton In-Home Care Services. Most of the carers come on a regular basis which helps to get to know them really well and they know our routines. They all treat my husband with the utmost respect and bring out his sense of humour.

P.K, Wife of Client, Bramhall

April 2021

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Alice Chilton provide regular care to my mum and have done so for over a year now. We are very pleased with the standard of care provided and my mum enjoys having the same carer to visit (when possible). The carers are very friendly, helpful and reliable and I wouldn't hesitate to recommend them.

A.W, Daughter of Client, Handforth

April 2021

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A huge thank you to everyone for all the support and care you are providing Dad. He is looking and feeling fab, he’s being well and truly spoilt and I have not seen him like this in a long time. Everything the team is doing is amazing, please thank everyone on behalf of our family.

J.C, Daughter of Client, Hazel Grove

March 2021

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We are highly impressed with the service you are providing for Dad. The difference it has made to him is phenomenal.

M.J, Son of Client, Cheadle Hulme

March 2021

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Alice Chilton have been reliable and flexible to deal with and their management team are excellent. As mum's needs have changed, Alice Chilton have worked with us to adapt the amount and timing of care provided each day. They provide a great service communicating mum's changing needs to the different carers.

P.M, Son of Client, Woodford

February 2021

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We have used Alice Chilton since May 2018 after my wife returned from hospital having had a brain haemorrhage/stroke. She has poor mobility which has been exacerbated by an eye occlusion which has severely affected her sight in her left eye. The care team have been very attentive and given help to cope with her problems in a kind and understanding way and rather than being just carers, have treated her as a friend showing concern rather than pity. Marvellous for her morale.

M.W, Husband of Client, Wilmslow

February 2021

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Alice Chilton provide regular care to my mum and have done so for over a year now. We are very pleased with the standard of care provided and my mum enjoys having the same carer to visit. The carers are very friendly, helpful and reliable and I wouldn't hesitate to recommend them.

A.W, Daughter of Client, Wilmslow

February 2021

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I know you’ve only just started, but we feel so relieved to have a company so efficient and ‘on the ball’ looking after my mother-in-law, we spoke to her tonight and the feedback about your carer was glowing! This is such a weight off our minds to know that she is receiving proper care, especially as we don’t live close by.

J.H, Son-in-Law of Client, Gatley

January 2021

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Since support started, we have seen a massive improvement in mum, she is more engaged, and her mood has picked up – generally she just seems in a much better place. We really appreciate all that you’re doing for her.