We will soon be introducing a Mobile App for our care team, the App is linked to our current care planner platform and has been designed to improve the level of service we provide for you, our clients, and to give our team easier access to up to date information. 

Here’s an overview of the features and benefits.

• Our team will always have an easy to view and up to date schedule to hand. As soon as a change is made in the office it is available to our team in the field, no longer relying on email correspondence.

• Full off-line functionality (no need for WIFI) meaning that information is available all the time and updates will be saved in the App until connectivity returns. 

• Up to date care and support information (Care Profiles) for every scheduled appointment on the go.

• Call monitoring facility, we can see the time of arrival and departure for all client appointments.

• There is a facility to make notes to record observations, incidents and updates which are immediately visible to the office team.

• Facility for the team to leave notes and instructions for the next carer. 

• All communication between the Mobile App and our servers is encrypted, as is all data stored on the device. Access to the App itself is via a pin code and access can be revoked by an administrator at any time. Upon revocation of access, data is wiped from the device.

• Phase 2 - eMAR (Medication Activity Record (providing a traceable, auditable, and easily updatable alternative to paper MAR sheets.

• This is a business investment so no additional cost for the client. 

A pilot test has been running for some time to ensure that the App works in the way we would like it to and to highlight any questions or concerns the care team may have.